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Q&A/Knowledge Base .: Pre-Sales questions .: What is "30 Day-Money back guarantee"?

What is "30 Day-Money back guarantee"?

The 30 day money-back shall apply to the refund on the agreed upon hosting plan fees and shall exclude, without limitation, the refund of any or all service fees, transfer fees, domain registration fees, design/development fees, software purchase fees, and any promotional discounts, etc. ONLY web hosting fees are refundable. Customer will automatically be charged non-refundable additional fees in the event that this Customer is in excessive use of the agreed upon services or mega byte space.

When customer request refund under our 30-Day Money Back Guarantee, the setup fee (HK$100) will be charged and deducted to cover our administration costs.

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